Tech Guides by Ken Hollow

Every tech question you've been too embarrassed to ask, answered in plain English.

Illustration representing how to create a strong, memorable password

How to Make a Strong Password (That You’ll Actually Remember)

By Ken Hollow, the man who discovered his client’s password was “VelvetQueen123” and nearly had a professional breakdown I found out by accident. Nana needed…

Illustration showing a phone screen casting to a TV

How to Cast Your Phone to a TV: Every Method Explained Simply

By Ken Hollow, personal AV technician for a fox spirit who believes anything smaller than a 55-inch screen is “an insult to content” The request…

what is the cloud

What Is “The Cloud”? A Simple Explanation of How It Actually Works

By Ken Hollow, the man who had to explain to a fox spirit that her photos don’t literally float above the earth I knew this…

what is a vpn

What Is a VPN and Do You Actually Need One? (Plain English Guide)

By Ken Hollow, the man who had to explain encryption to someone who thinks her WiFi password is a “digital incantation” I knew it was…

Why does my phone overheat?

Why Does My Phone Get Hot? 6 Causes and How to Cool It Down

By Ken Hollow, unpaid thermal engineer for a fox spirit who treats her phone like a portable fireplace Nana livestreams for four hours straight. No…

what is wifi

Why is my WiFi So Slow?

By Ken Hollow, the only IT support tech whose help tickets come written in riddles and moonlight It started, as most catastrophes do, with Nana…

Illustration representing what incognito mode does and doesn't hide while browsing

What Does Incognito Mode Actually Hide?

Spoiler: Less Than Nana Thinks By Ken Hollow, reluctant IT department for a fox spirit who thinks private browsing means “the internet can’t see me”…

Illustration of Ken and Nana for the article: Nana Wants a Fashion Line

Nana Wants a Fashion Line

By Ken Hollow, unwilling intern in the house of velvet couture Because late-night talk shows and reality competitions weren’t chaotic enough, Nana has now decided…

Illustration of Ken and Nana for the article: Corporate Chat Tools Are Just Anxiety Generators

Corporate Chat Tools Are Just Anxiety Generators

By Ken Hollow, unwilling hostage of the green dot Slack. Teams. Discord. Whatever flavor of chat tool your company forces upon you, they’re all the…

Illustration of Ken and Nana for the article: Office Birthdays Are Just Cupcake-Based Hostage Situations

Office Birthdays Are Just Cupcake-Based Hostage Situations

By Ken Hollow, reluctant attendee of frosting purgatory There are few things more cursed in corporate life than the office birthday celebration. Not because anyone…