When Should You Actually Replace Your Phone? (The Honest Answer)
By Ken Hollow, the man who has been asked by a fox spirit to justify the continued existence of a phone that is, in her…
All Guides
Tech Guides by Ken Hollow
Every tech question you've been too embarrassed to ask, answered in plain English.
Phones & Devices
WiFi & Home Network
What’s the Difference Between a Modem and a Router? (They’re Not the Same Thing)
By Ken Hollow, the man who spent twelve minutes on a tech support call before realising Nana had unplugged the modem thinking it was “the…
Corporate Survival
How to Run a Meeting That Isn’t a Complete Waste of Everyone’s Time
By Ken Hollow, the man who once sat in a 90-minute meeting about the agenda for a future meeting and had to explain this to…
Privacy & Security
What Is Phishing? How to Spot a Scam Email Before It Gets You
By Ken Hollow, the man who watched a fox spirit nearly click a “Your Apple ID has been suspended” email because the logo looked exactly…
Everyday Tech
What Is 5G? (And Does It Actually Matter for You?)
By Ken Hollow, the man who had to clarify to a fox spirit that 5G is a cellular network standard and not, as she suspected,…
Phones & Devices
How to Back Up Your Phone Properly (Before Something Goes Wrong)
By Ken Hollow, the man who has watched three separate people lose years of photos because they assumed “it backs up automatically” without ever checking…
WiFi & Home Network
What Is a Guest WiFi Network? (And Should You Have One?)
By Ken Hollow, the man who gave his WiFi password to a visiting relative in 2022 and discovered three months later that they had shared…
Everyday Tech
What Is a Password Manager? (And Why You Probably Need One)
By Ken Hollow, the man who discovered that a fox spirit has been using the same password — slightly modified — for every account since…
Corporate Survival
How to Write an Email That People Actually Read
By Ken Hollow, the man who once received a six-paragraph email asking whether Tuesday worked for a meeting and had to explain this to a…
Burnout Diaries
The Day I Turned Off Notifications and Nothing Caught Fire
By Ken Hollow, the man who used to check his phone 80 times a day and considered this a personality trait rather than a problem…