Tech Guides by Ken Hollow

Every tech question you've been too embarrassed to ask, answered in plain English.

Illustration representing whether someone can hack a phone through WiFi

Can Someone Hack Your Phone Through WiFi? (The Real Answer)

By Ken Hollow, the man whose fox spirit refused to use the cafe WiFi for three weeks after reading one headline about “WiFi hackers” “Ken.…

Illustration explaining what a website cookie is

What Is a Cookie? (No, Not That Kind – The Website Kind)

By Ken Hollow, the man who had to explain to a fox spirit that the “accept all cookies” button is not an invitation to baked…

Illustration comparing iCloud, Google Drive, and Dropbox

iCloud vs. Google Drive vs. Dropbox – What’s the Difference?

By Ken Hollow, the man who discovered that a fox spirit has been storing the same photos in three different cloud services simultaneously “for safety”…

Illustration representing WiFi signal being weaker in some rooms

Why Is My WiFi Slower in Some Rooms? (The Simple Explanation)

By Ken Hollow, the man whose fox spirit roommate has declared the upstairs hallway “the dead zone” and refuses to take calls there on principle…

Illustration explaining what an IP address is

What Is an IP Address? (Explained Like You’re Not an Engineer)

By Ken Hollow, the man who tried to explain IP addresses to a fox spirit and accidentally triggered an existential crisis about digital identity “Ken.…

Illustration explaining what Bluetooth is and how it works

What Is Bluetooth and How Does It Work? (Plain English Guide)

By Ken Hollow, the man whose earbuds keep pairing with a fox spirit’s phone from across the room “Ken. Your earbuds are playing MY music.”…

Illustration explaining how a QR code works

How Does a QR Code Work? (The Simple Explanation)

By Ken Hollow, the man who had to explain to a fox spirit that the pixelated square on the menu is not “a digital rune”…

Illustration comparing SSD and HDD storage drives

SSD vs HDD: What’s the Difference? (And Which One Do You Need?)

By Ken Hollow, the man who replaced a hard drive and was treated like a wizard for making a computer boot in 15 seconds I…

Illustration explaining what RAM is in a computer

What Is RAM? (And How to Know If You Need More)

By Ken Hollow, the man who had to explain to a fox spirit why having 47 browser tabs open makes the computer “forget how to…

Illustration representing a slow computer

Why Is My Computer So Slow? (And How to Fix It Without Buying a New One)

By Ken Hollow, the man who once watched a computer take eleven minutes to boot and seriously considered a career change “Ken. Your computer is…