Tech Guides by Ken Hollow

Every tech question you've been too embarrassed to ask, answered in plain English.

wi-fi and public safety

Is It Safe to Use Public WiFi? (What’s Actually Risky and What’s Not)

By Ken Hollow, the man who once watched a fox spirit log into her bank account on airport WiFi and aged five years in three…

what is 2fa authentication

What Is Two-Factor Authentication? (And Why You Need It on Everything)

By Ken Hollow, the man who spent an hour explaining to a fox spirit that a six-digit code is not “a loyalty test from the…

Illustration representing freeing up storage space on an iPhone

How to Free Up Storage on iPhone (Without Deleting Everything You Love)

By Ken Hollow, the man who once watched a fox spirit try to take a photo, get the “Storage Almost Full” warning, and blame it…

Illustration representing what a WiFi network owner can and can't see

Can a WiFi Owner See What Sites I Visit? (Yes — Here’s What They See)

By Ken Hollow, the WiFi owner who wishes he couldn’t see Nana’s browsing history “Ken. Can you see what I’m doing on the WiFi?” I…

Illustration representing a streaming video buffering

Why Does My Streaming Keep Buffering? (And How to Fix It Fast)

By Ken Hollow, the man who has paused more K-dramas at the worst possible moment than any human alive The scream could be heard from…

Illustration representing using AI tools for everyday tasks

How to Use AI for Everyday Tasks (10 Things That Actually Save Time)

By Ken Hollow, the man whose fox spirit client just discovered AI can write her Instagram captions and is now “concerned about job security for…

Illustration comparing 2.4 GHz and 5 GHz WiFi bands

2.4 GHz vs 5 GHz WiFi: What’s the Difference and Which Should You Use?

By Ken Hollow, the man who had to explain radio frequencies to someone who thinks GHz stands for “Gigantic Hertz of Sorcery” Nana was furious.…

Illustration representing how to create a strong, memorable password

How to Make a Strong Password (That You’ll Actually Remember)

By Ken Hollow, the man who discovered his client’s password was “VelvetQueen123” and nearly had a professional breakdown I found out by accident. Nana needed…

Illustration showing a phone screen casting to a TV

How to Cast Your Phone to a TV: Every Method Explained Simply

By Ken Hollow, personal AV technician for a fox spirit who believes anything smaller than a 55-inch screen is “an insult to content” The request…

what is the cloud

What Is “The Cloud”? A Simple Explanation of How It Actually Works

By Ken Hollow, the man who had to explain to a fox spirit that her photos don’t literally float above the earth I knew this…