Tech Guides by Ken Hollow

Every tech question you've been too embarrassed to ask, answered in plain English.

what is a vpn

What Is a VPN and Do You Actually Need One? (Plain English Guide)

By Ken Hollow, the man who had to explain encryption to someone who thinks her WiFi password is a “digital incantation” I knew it was…

Why does my phone overheat?

Why Does My Phone Get Hot? 6 Causes and How to Cool It Down

By Ken Hollow, unpaid thermal engineer for a fox spirit who treats her phone like a portable fireplace Nana livestreams for four hours straight. No…

what is wifi

Why is my WiFi So Slow?

By Ken Hollow, the only IT support tech whose help tickets come written in riddles and moonlight It started, as most catastrophes do, with Nana…

Illustration representing what incognito mode does and doesn't hide while browsing

What Does Incognito Mode Actually Hide?

Spoiler: Less Than Nana Thinks By Ken Hollow, reluctant IT department for a fox spirit who thinks private browsing means “the internet can’t see me”…

Illustration of Ken and Nana for the article: Nana Wants a Fashion Line

Nana Wants a Fashion Line

By Ken Hollow, unwilling intern in the house of velvet couture Because late-night talk shows and reality competitions weren’t chaotic enough, Nana has now decided…

Illustration of Ken and Nana for the article: Corporate Chat Tools Are Just Anxiety Generators

Corporate Chat Tools Are Just Anxiety Generators

By Ken Hollow, unwilling hostage of the green dot Slack. Teams. Discord. Whatever flavor of chat tool your company forces upon you, they’re all the…

Illustration of Ken and Nana for the article: Office Birthdays Are Just Cupcake-Based Hostage Situations

Office Birthdays Are Just Cupcake-Based Hostage Situations

By Ken Hollow, reluctant attendee of frosting purgatory There are few things more cursed in corporate life than the office birthday celebration. Not because anyone…

Illustration of Ken and Nana for the article: Performance Improvement Plans Are Just HR Fanfiction

Performance Improvement Plans Are Just HR Fanfiction

By Ken Hollow, reluctant protagonist in HR’s tragic novella Performance Improvement Plans — or PIPs, if you want to make them sound like a snack…

Illustration of Ken and Nana for the article: Project Deadlines Are Just Fictional Dates

Project Deadlines Are Just Fictional Dates

By Ken Hollow, unwilling time traveler through calendar chaos Project deadlines are fictional. They’re not based on reality, resources, or reason. They’re dates picked out…

Illustration of Ken and Nana for the article: Expense Reports Are Just Bureaucratic Fanfiction

Expense Reports Are Just Bureaucratic Fanfiction

By Ken Hollow, unwilling author of receipt novels Expense reports are the worst kind of creative writing: bureaucratic fanfiction. You take mundane events — a…