Frequently Asked Questions
Frequently Asked Questions
Everything you might want to know about this site, the guy who writes it, and the fox spirit who makes it all unnecessarily complicated.
A tech explainer site that answers the questions you’re too embarrassed to Google. Topics include privacy, WiFi, phones, everyday tech, and whatever Nana has accidentally broken this week. Every article is written in plain English by Ken Hollow.
Anyone who uses technology daily but doesn’t want to sit through a 40-minute YouTube tutorial to understand it. If you’ve ever Googled “what does clearing the cache actually do” and the answer assumed you already knew what a cache was — this site is for you.
Three new articles per week, every week. Each one covers a specific tech question and goes through the Nana Test before publishing — meaning if the explanation doesn’t survive a 300-year-old fox spirit’s scrutiny, it gets rewritten.
The main categories are Privacy & Security, WiFi & Home Network, Phones & Devices, and Everyday Tech. We focus on the questions normal people actually ask — not enterprise IT stuff or developer tools.
Ken is the writer behind Two Second Solutions. He has a background in digital marketing and tech support, and now spends most of his time explaining technology to a fox spirit who thinks Bluetooth is a dental condition. You can read more on the About page.
Nana is a ~300-year-old fox spirit, Ken’s only client, and the site’s involuntary quality assurance tester. She doesn’t write articles, but she interrupts the writing process roughly every 11 minutes with questions like “Ken, can the WiFi owner see that I ordered 47 jade hair pins?” — which has produced some of our best content.
Ken and Nana are fictional characters. The tech advice, however, is very real. Every article is researched, fact-checked, and written to genuinely help people understand their devices. The characters just make the reading experience less boring than a typical how-to article.
Yes. The humor is fictional; the information is not. Every article is researched using official documentation, reputable tech sources, and real-world testing. When something is an opinion or estimate, it’s clearly labeled as such. When we recommend a product, we tell you why — not just that you should buy it.
Sometimes, yes. When we recommend a product like a VPN or a router, we may include an affiliate link, which means we earn a small commission if you purchase through it. This doesn’t affect what we recommend — Ken’s too stubborn to recommend something he doesn’t actually think is good. Affiliate links are always disclosed.
The writing is done by Ken (a human with a keyboard and a caffeine dependency). AI tools are occasionally used for research and editing, as they are across most of modern publishing, but every article is written, structured, and voiced by a real person. The fox spirit commentary is also hand-crafted, unfortunately for Ken’s sanity.
Email ken.hollow@twosecondsolutions.com or use the contact page. Ken reads everything. Nana also reads everything, but she mostly just judges.
Absolutely. If there’s a tech question that’s been bugging you, send it over. The best article ideas come from real questions real people have — not from keyword tools (though Ken uses those too).
It’s a direct chat line to Nana. She insisted on having her own communication channel. Ken has no control over what she says there. Use at your own risk.
Still have questions?
If it’s about tech, Ken will probably write a guide about it. If it’s about anything else, he’ll probably still answer.
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