Tech Guides by Ken Hollow

Every tech question you've been too embarrassed to ask, answered in plain English.

Can a WiFi Owner See What Sites I Visit? (Yes — Here’s What They See)

By Ken Hollow, the WiFi owner who wishes he couldn’t see Nana’s browsing history “Ken. Can you see what I’m doing on the WiFi?” I…

Why Does My Streaming Keep Buffering? (And How to Fix It Fast)

By Ken Hollow, the man who has paused more K-dramas at the worst possible moment than any human alive The scream could be heard from…

How to Use AI for Everyday Tasks (10 Things That Actually Save Time)

By Ken Hollow, the man whose fox spirit client just discovered AI can write her Instagram captions and is now “concerned about job security for…

2.4 GHz vs 5 GHz WiFi: What’s the Difference and Which Should You Use?

By Ken Hollow, the man who had to explain radio frequencies to someone who thinks GHz stands for “Gigantic Hertz of Sorcery” Nana was furious.…

How to Make a Strong Password (That You’ll Actually Remember)

By Ken Hollow, the man who discovered his client’s password was “VelvetQueen123” and nearly had a professional breakdown I found out by accident. Nana needed…

How to Cast Your Phone to a TV: Every Method Explained Simply

By Ken Hollow, personal AV technician for a fox spirit who believes anything smaller than a 55-inch screen is “an insult to content” The request…

what is the cloud

What Is “The Cloud”? A Simple Explanation of How It Actually Works

By Ken Hollow, the man who had to explain to a fox spirit that her photos don’t literally float above the earth I knew this…

what is a vpn

What Is a VPN and Do You Actually Need One? (Plain English Guide)

By Ken Hollow, the man who had to explain encryption to someone who thinks her WiFi password is a “digital incantation” I knew it was…

Why does my phone overheat?

Why Does My Phone Get Hot? 6 Causes and How to Cool It Down

By Ken Hollow, unpaid thermal engineer for a fox spirit who treats her phone like a portable fireplace Nana livestreams for four hours straight. No…

what is wifi

Why is my WiFi So Slow?

By Ken Hollow, the only IT support tech whose help tickets come written in riddles and moonlight It started, as most catastrophes do, with Nana…